Showing 127 results
for
"service interruption"
MTB-CUT 180T
"
The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
MTB-CUT 180T
Please first check whether the device can display the Wi-Fi list.
If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
MTB-CUT 180T Pro
To help you connect directly to your Epson printer, we have prepared a short video tutorial for you. It's very easy to follow! Please watch the video below and follow the step-by-s...
MTB-CUT 180T
This issue may be caused by a WiFi module failure in the screen assembly.
Step 1: Check whether the WiFi list can be loaded
Please open the WiFi settings page and check whether t...
MTB-CUT 180T
The correct material (paper) size setting is:
180 mm × 120 mm
Please make sure the material is placed in the correct direction before cutting.
MTB-CUT 180T
This issue is usually caused by the Blade Holder scale being set too high.
Please try to reduce the Blade Holder scale setting.
Important Note
Pay attention to the blade exposur...
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
To connect an Epson printer, you need to update the machine APP first.
Steps
Go to:
Mine → APP Version Update → Test Version → Enter the update password: 202...
MTB-CUT 180T
In most cases, it is recommended to keep the cutting speed at the default value of 200.
This setting is suitable for most cutting materials.
The recommended blade pressure is: 30...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
Center Cutting is a function that positions the cutting area exactly in the center of the material.
The cutting position is calculated based on the width and height values you ent...
MTB-CUT 180T
A Full Back template refers to a full-wrap back film that covers:
The back of the phone
The side edges
The curved corners around the device
Compared with normal back films,...
MTB-CUT 180T
For most cutting tasks, we recommend using the machine’s default settings:
👉 Cutting Speed: 200
👉 Blade Pressure: 300
These settings are suitable for the majority of scr...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is di...
MTB-CUT 180T
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches:
Replace the Sensor
If the senso...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT 180T
"The machine is equipped with X-axis and Y-axis motors. The X-axis motor is responsible for controlling the horizontal (left-right) movement of the cutting Car.
If the X-axis belt...
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