This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
Center Cutting is a function that positions the cutting area exactly in the center of the material. The cutting position is calculated based on the width and height values you ent...
"You can set the Cutter APP as the Home App in the system settings. Once this is set, the machine will automatically launch the Cutter App every time it’s powered on. https://mi...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues.。 This video provides a step-by-step guide on...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
"Prolonged use of excessively high blade holder settings and cutting pressure may lead to a decline in the precision of the blade holder, resulting in the inability to properly cut...
If no models are displayed after updating the machine and you only see “K_product”, this is usually because the APP data loading process was interrupted after the upgra...
It is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please restore the machine to factory settings, and then upgrade...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
The blade size (blade holder scale) should be adjusted based on the thickness and hardness of the film material. Thicker or harder materials require a higher blade size, while thi...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
This issue usually occurs when the material size settings do not match the template, especially when cutting full back films. Recommended Solution When cutting full back film, pl...
This issue usually occurs when the material size settings do not match the template, especially when cutting full back films. Recommended Solution When cutting full back film, pl...
The Cut Centered option is useful when you want the cutting area to be positioned exactly in the center of your material. For example, this is especially helpful when cutting back...
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...
You can edit your registration information by following these steps: Go to the “Mine” page on the machine. From there, you can update your account information and c...
