If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the Q...
This issue may be related to the auto-loading function or hardware components. Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed. Please check if the fixing screws at the b...
Mietubl screen protector cutting machines come with a built-in data editing function. You can easily adjust the template size by simply dragging the edges or manually entering dim...
If the screen fails to load properly, it may be caused by: An abnormal power shutdown that damaged the system settings Incorrect language configuration after an update Corrupted...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
The MTB-CUT 180TPro screen protector cutting machine supports: Canon printers Epson printers When connecting the printer, please make sure: The printer and the screen prote...
If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
Please follow the blade replacement instructions to correctly insert or replace the blade in the Blade Holder. If you are unable to press the Blade Holder, the blade may be stuck...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
"Resetting the device can resolve most software-related issues.You can access the reset option through the Wi-Fi list on the device.Please note: Due to differences between device v...
If no models are displayed after updating the machine and you only see “K_product”, this is usually because the APP data loading process was interrupted after the upgra...
It is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please restore the machine to factory settings, and then upgrade...
"We provide a local data editing feature to help customers meet specific size requirements.You can modify existing templates on the machine — including scaling up or down &md...
Yes. If the phone is correctly positioned in the fixture but the fixture does not respond when you tap “Clamp”, the fixture may be faulty and needs to be replaced. Ple...
