Please follow the blade replacement instructions to correctly insert or replace the blade in the Blade Holder. If you are unable to press the Blade Holder, the blade may be stuck...
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues.。 This video provides a step-by-step guide on...
Please follow the operation video to connect and set up the printer. Important Notes Make sure the printer and MTB-CUT 180T are connected to the same WiFi network. Not all pri...
This video demonstrates how to restore the machine to its factory settings. Performing a factory reset will return the device to its original working state. Please note: Any app...
"Resetting the device can resolve most software-related issues.You can access the reset option through the Wi-Fi list on the device.Please note: Due to differences between device v...
If no models are displayed after updating the machine and you only see “K_product”, this is usually because the APP data loading process was interrupted after the upgra...
If the power switch is not working properly, the power switch needs to be replaced. Please refer to the video below for the power switch replacement procedure. To obtain the re...
You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
Please refer to the installation video below to learn how to apply the hydrogel screen protector after it has been cut by the machine. The video demonstrates the correct alignment...
If this is a new machine and the carriage is making unusual noise during operation, please check whether the transport screw behind the carriage has been removed. For a new machin...
Yes. If the phone is correctly positioned in the fixture but the fixture does not respond when you tap “Clamp”, the fixture may be faulty and needs to be replaced. Ple...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
Please try clearing the app cache using the following method and then re-download the data.
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...
You can adjust the cutting location by modifying the Material Size and enabling or disabling the Cut Center function. Here’s how it works: When “Cut Center” is...
If the cutting model is in the wrong direction (e.g., mirrored, upside down, or rotated incorrectly), you can adjust it using the mirror and rotation functions: Use X/Y Axis Mirro...
