You can download the PrinterServer software from the link below: https://www.mietubl.com/app/printerserver.rar Please make sure to install it on a Windows computer, and keep the...
"The auto-loading sensor is essential for enabling the machine to automatically load cutting materials. This sensor can be toggled on or off through the cutting interface. If the...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
If you have accidentally deleted the Cutter app, you can reinstall it using the device’s built-in browser. Please open the Chrome browser on the device and enter the followi...
This issue may be related to the auto-loading function or hardware components. Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
This issue is usually caused by app cache or data errors, preventing the app from running properly. Please follow the instruction video to clear the app cache and data, then reope...
No, Mietubl screen protector cutting machines support offline usage. The machine uses a local database combined with online updates, allowing normal cutting operations even withou...
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...
"If the sensor is not working, please check whether it has been disabled in the settings. Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
If you encounter problems while configuring the machine, you can try using the following default settings, which work for most materials: Recommended Default Settings Speed: 20...
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
"If the screen protector cutting machine is unable to load cutting materials properly, it may be due to a malfunctioning sensor. This video provides a step-by-step guide on how to...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
Currently, our screen protector cutting machines do not support LAN connection to a laptop. The machines are designed to operate based on a cloud database system, and do not requi...
You can edit your registration information by following these steps: Go to the “Mine” page on the machine. From there, you can update your account information and c...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
