I am getting only check device status
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
"The default cutting speed of the machine is 200. In most cases, keeping the default setting will deliver good cutting performance. You only need to reduce the speed in special sit...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by: Loose or Damaged Screen Cable Op...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...