You can download the PrinterServer software from the link below: https://www.mietubl.com/app/printerserver.rar Please make sure to install it on a Windows computer, and keep the...
Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code ...
"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...
If you encounter a data update error, it may be caused by an unstable network connection during the update process. Solution Please try the following steps: Connect the machine...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
If you have accidentally deleted the Cutter app, you can reinstall it using the device’s built-in browser. Please open the Chrome browser on the device and enter the followi...
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
"By accessing the error information interface, we can quickly determine whether the device is functioning properly. You can send the error details to our technical team to help the...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
This issue is usually caused by app cache or data errors, preventing the app from running properly. Please follow the instruction video to clear the app cache and data, then reope...
No, Mietubl screen protector cutting machines support offline usage. The machine uses a local database combined with online updates, allowing normal cutting operations even withou...
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
