Showing 43 results for "dealer support"
MTB-CUT 180T

Shows "insufficient cutting balance"

"If the machine shows an “Insufficient Cutting Times” message, please send your machine username to the dealer who sold you the machine. They will add more cutting times for your a...

Nov 22, 2025
MTB-CUT 180T

How to replace the motherboard

"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...

Nov 22, 2025
MTB-CUT 180T

What to do if touch not working on cutter app

"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...

Nov 22, 2025
MTB-CUT 180T

What to do if cutting not starting

"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...

Nov 22, 2025
MTB-CUT 180T

How to mobile oparate

Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and...

Nov 22, 2025
MTB-CUT 180T

how to cut only words

"Sorry, the device does not currently support cut only words This option may be considered in a future software update."

Nov 22, 2025
MTB-CUT 180T

How to connect cutting machine to computer

At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...

Nov 22, 2025
MTB-CUT 180T

How do I change my password

"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...

Nov 22, 2025
MTB-CUT 180T

Why it cuts half and then leaves

"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...

Nov 22, 2025
Showing 1 to 20 of 43 results
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