Showing 91 results for "dealer support"
MTB-CUT 180T

Dealer ID mismatch issue

If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...

MTB-CUT 180T

Untitled FAQ #291

Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly. If the QR code is not displayed: it may indica...

MTB-CUT 180T

Shows "insufficient cutting balance"

"If the machine shows an “Insufficient Cutting Times” message, please send your machine username to the dealer who sold you the machine. They will add more cutting times for your a...

Nov 22, 2025
MTB-CUT 180T

How to replace the motherboard

"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...

Nov 22, 2025
MTB-CUT 180T

What to do if touch not working on cutter app

"If the film cutter is unresponsive to touch, it may be due to a malfunctioning LCD screen. Before replacing the machine, please contact the dealer or supplier who sold you the mac...

Nov 22, 2025
MTB-CUT 180T

Which models support counting?

All of our screen protector cutting machines (Including: 180T / M188 / M288 ) support the counting and statistics function. You can check the cutting and sales statistics by going...

MTB-CUT 180T

What to do if cutting not starting

"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...

Nov 22, 2025
MTB-CUT 180T

Skin cutting problem / wrong cutting

When you say “wrong cutting”, we need more specific information to provide the correct solution. Please confirm whether you selected the correct phone model/template...

MTB-CUT 180T

How to mobile oparate

Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and...

Nov 22, 2025
MTB-CUT 180T

How to remove Error in testing?

Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code  ...

Showing 1 to 20 of 91 results
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