Showing 137 results for "not supported"
MTB-CUT 180T

Can I cut my own screen protector on this machine

Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...

Nov 22, 2025
MTB-CUT 180T

How to cut a back case sticker?

Phone case stickers are usually smaller than standard back film sizes. To avoid user confusion, this size is currently not supported by the machine.

MTB-CUT 180T

How to download the mobile app

"Currently, the MTB-CUT 180T screen protector cutting machine does not include a mobile app. All operations — such as template selection, cutting setup, and data updates — are perf...

Nov 22, 2025
MTB-CUT 180T

How to uninstall an update?

The screen protector machine’s app updates are one-way. This means: ➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version. Rollback o...

MTB-CUT 180T Pro

How to connect a printer?

You can follow the video tutorial below to connect the printer to the screen protector cutting machine. Currently, only Canon printers are directly supported Please make sure the...

MTB-CUT 180T

Can I use it to cut out thick designs?

Yes. The MTB-CUT 180T Screen Protector Machine can cut various types of screen protector materials.   The maximum supported cutting thickness is 0.7 mm, which fully covers a...

MTB-CUT M188

Untitled FAQ #268

If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...

MTB-CUT 180T

The sensor on this machine is not working

If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...

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