Showing 46 results
for
"support team"
MTB-CUT 180T
"On the home page, click the “Forget password” option and enter the email address you used during registration to reset your password.
https://osscdn.mietubl.com/images/20250813172...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
The Mietubl screen protector cutting machine uses cloud database,
which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
MTB-CUT 180T
You can access your machine’s cutting activity from the Cutting Records section on the home page.
There, you will find the daily and 30-day cutting statistics.
If you req...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT M188
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by:
Loose or Damaged Screen Cable
Op...
MTB-CUT 180T
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
MTB-CUT 180T
Large-size screen protectors such as iPad and laptop films have longer cutting paths.
During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
"You can change your password in two ways:
Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one.
Request technical...
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen.
This video provides a step-by-step guide on how to replace the screen...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
If the machine is operating slowly, it is usually because the cutting speed is set too low.
You can adjust the setting by following these steps:
Open the Settings page;
Find the...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
Showing 1
to 20
of 46 results
