If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...
Please keep speed at 200. The blade holder scale should be adjusted based on the thickness and hardness of the film material. Thicker or harder materials require a higher blade s...
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
"On the home page, click the “Forget password” option and enter the email address you used during registration to reset your password. https://osscdn.mietubl.com/images/20250813172...
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
"We provide a local data editing feature to help customers meet specific size requirements. You can modify existing templates on the machine — including scaling up or down — based...
We provide a variety of cutting materials such as HD clear, matte, privacy, anti-blue-ray, and more. The prices vary based on materials and functions, but generally, the cost is lo...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
The Mietubl screen protector cutting machine uses cloud database, which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
The blade size (blade holder scale) should be adjusted based on the thickness and hardness of the film material. Thicker or harder materials require a higher blade size, while thi...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
Please try clearing the app cache using the following method and then re-download the data.
This error is usually caused by a mainboard malfunction. To fix the issue, please follow these steps: Replace the mainboard following the instructional video. Before replacing...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
