Showing 56 results
for
"contact support"
MTB-CUT 180T
"You can change your password in two ways:
Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one.
Request technical...
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT 180T
The smart cutting machine supports Canon series printers, and we recommend using the Canon G580 / G680 models or any Canon printer that uses the same driver.
Note: Since cutting m...
MTB-CUT 180T
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
MTB-CUT 180T
The Mietubl screen protector cutting machine supports both Canon and Epson printers.
Among these, Canon G580 / G680 are highly recommended for best compatibility and print quality...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT M188
"
There are a certain list of the printer models that are supported, and Canon G580, G680 is mainly recommended.
Recommended
Canon G58...
MTB-CUT 180T
The Mietubl screen protector cutting machine uses cloud database,
which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
Currently, the machine does not support cutting standalone sticker shapes.
Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
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