Please try clearing the app cache using the following method and then re-download the data.
You can follow the video tutorial provided below to operate the MTB-CUT M288 intelligent cutting and pasting machine. The video demonstrates all the required steps for proper cutt...
Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the Devices We recommend using the following printer models...
This port is only a reserved opening in the mold. During mold production, manufacturers usually reserve several universal interface positions to maximize compatibility and future...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
How do I put my picture in it and stick it on my phone? Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the...
Our screen protector cutting machine provides five built-in pressure preset slots. You can rename these presets and save the pressure settings for your commonly used cutting mater...
You can access your machine’s cutting activity from the Cutting Records section on the home page. There, you will find the daily and 30-day cutting statistics. If you req...
Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
When placing the cutting material, please follow these guidelines: Place the material on the right side of the machine’s platform. Make sure the material is completely flat...
This error is usually caused by a mainboard malfunction. To fix the issue, please follow these steps: Replace the mainboard following the instructional video. Before replacing...
This issue usually occurs when the material size settings do not match the template, especially when cutting full back films. Recommended Solution When cutting full back film, pl...
You can find the machine’s serial number from two locations: 1. On the back of the machine There is a physical sticker on the back of the screen protector machine that cont...
This issue usually occurs when the material size settings do not match the template, especially when cutting full back films. Recommended Solution When cutting full back film, pl...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
