Showing 87 results for "whatsapp contact"
MTB-CUT 180T

How do I change my password

"You can change your password in two ways: Change directly on the machine – Go to Home → My → Change Password, enter your current password, and set a new one. Request technical...

Nov 22, 2025
MTB-CUT 180T

The machine stopped working properly

Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution. Please: Record a clear vide...

MTB-CUT 180T

How to report problems

"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....

Nov 22, 2025
MTB-CUT 180T

Skin cutting problem / wrong cutting

When you say “wrong cutting”, we need more specific information to provide the correct solution. Please confirm whether you selected the correct phone model/template...

MTB-CUT 180T

I’m getting an error when cutting

I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering. To help you quickly, please click the WhatsApp button below and send the...

MTB-CUT 180T

The machine shows “Insufficient balance”

Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.

MTB-CUT 180T

How to top up?

If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.

MTB-CUT 180T

What is the the Gear Ratio setting?

The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling. The defa...

MTB-CUT 180T

How to fix product page empty?

This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...

Showing 41 to 60 of 87 results