Showing 91 results
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"whatsapp support"
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution.
Please:
Record a clear vide...
MTB-CUT 180T
This issue may be caused by:
The material sensor being blocked
A mainboard malfunction
Please try the following steps:
Go to Settings
Disable the “Auto Loading&rdq...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
This issue usually occurs for the following reasons:
Your email contains special characters
Some characters such as **& , / , *** are not supported by the registration system...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
MTB-CUT 180T
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
MTB-CUT 180T
"The cutting machine may work slowly if the cutting speed setting is too low.
Please try setting the cutting speed to the default value of 200 and then attempt cutting again.
If...
MTB-CUT 180T
"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen;
Alternatively, click the Wha...
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
MTB-CUT 180T
All of our screen protector cutting machines (Including: 180T / M188 / M288 ) support the counting and statistics function.
You can check the cutting and sales statistics by going...
MTB-CUT 180T
"
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app.
All operations — including model selection, data updates, and de...
MTB-CUT 180T
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app.
All operations — including model selection, data updates, and...
MTB-CUT M188
The MTB-CUT M188 TPU screen protector machine does not have a Bluetooth module, so it does not support Bluetooth connections. You can visit the following link to compare the functi...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
Currently, our screen protector cutting machines do not support LAN connection to a laptop.
The machines are designed to operate based on a cloud database system, and do not requi...
MTB-CUT 180T
The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling.
The defa...
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