Please first check whether the device can display the Wi-Fi list. If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
"You can refer to the following video for instructions on replacing the motherboard. You can obtain a replacement motherboard from your local distributor or contact the dealer who...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
"You can reinstall the Cutter App by following these steps: Open Browser On the smart screen protector cutting machine, run the Chrome browser and enter the following address: ht...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
"Our smart screen protector cutting machine has no cutting limit, and we will continue to provide template and data updates to ensure long-term usability. However, please note that...
"If the cut model from the machine is inaccurate, the possible reasons include: Incorrect model selection Make sure the selected cutting model in the machine matches the actual de...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
"The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device"".If your version is lower than 3.0.03, please go...
If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...
If you need to add cutting credits / consumable balance, please contact your local distributor or the person who sold you the machine. They will assist you in adding the a...
"If you want to change the language, follow these steps: Change the language inside the Cutter App Open Cutter App. Go to the Settings menu. Find the Language option and s...
"A slow APP startup is usually caused by excessive cached data slowing down performance. You can try the following steps: Clear the Cache: Follow the steps shown in the video to go...
The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
