The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package. You can follow the detailed steps in th...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
"The material size setting depends on the type of material you are using. Mietubl's standard material size is 180mm (width) x 120mm (height). You can configure your machine accord...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes. To adjust the roller position, press dow...
If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
There are a certain list of the printer models that are supported, and Canon G580, G680 is mainly recommended. Recommended Canon G580、G680 Canon MB series MB5400 、M...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the Devices We recommend using the following printer models...
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）. Please foll...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
