Showing 152 results
for
"device support"
MTB-CUT 180T
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position.
- Step 1: Press and hold the power button for 20 seconds to restart the mac...
MTB-CUT 180T
A Full Back template refers to a full-wrap back film that covers:
The back of the phone
The side edges
The curved corners around the device
Compared with normal back films,...
MTB-CUT 180T
Please click "My" → "Version Update" → "Update". If a new app version is available, your device will update automatically. If no update is available, then you are already...
MTB-CUT 180T
"Network latency is often unavoidable in cross-border communications.
To ensure stable device usage, we provide multiple alternative network routes.
In certain cases, you may enco...
MTB-CUT 180T
This video demonstrates how to restore the machine to its factory settings.
Performing a factory reset will return the device to its original working state.
Please note: Any app...
MTB-CUT 180T
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT M188
Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues.
This video provides a step-by-step guide on how to pe...
MTB-CUT 180T
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
Installing a UV screen protector is different from applying regular screen protector materials.
UV protectors require an additional curing step to harden the surface.
Steps &...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT M688/M288
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you.
Your distributor will...
MTB-CUT 180T
Our machines use a cloud-based database + local cache system.
As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
MTB-CUT 180T
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue.
Please click the WhatsApp button below and send the following to ou...
MTB-CUT 180T
When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...
MTB-CUT 180T
Currently, our screen protector cutting machines do not support LAN connection to a laptop.
The machines are designed to operate based on a cloud database system, and do not requi...
MTB-CUT M188
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below:
Step 1: Check the machine barcode
Check t...
MTB-CUT 180T
The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling.
The defa...
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