If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...
If you need to add cutting credits / consumable balance, please contact your local distributor or the person who sold you the machine. They will assist you in adding the available...
The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...
Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
A Full Back template refers to a full-wrap back film that covers: The back of the phone The side edges The curved corners around the device Compared with normal back films,...
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
Please click "My" → "Version Update" → "Update". If a new app version is available, your device will update automatically. If no update is available, then you are already...
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations are performed via the device's touchscreen.
"Network latency is often unavoidable in cross-border communications. To ensure stable device usage, we provide multiple alternative network routes. In certain cases, you may enco...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware. You can resolve this by...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you. Your distributor will...
