If the network connection is unstable while downloading model data/templates, please try the following: Solution Connect the machine to another Wi-Fi network Or use a mobile hot...
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
"Network latency is often unavoidable in cross-border communications. To ensure stable device usage, we provide multiple alternative network routes. In certain cases, you may enco...
This is a network issue, meaning the current network’s DNS cannot resolve the server address. Please try the following steps: Switch to a different network Connect the mac...
"First, please check the barcode on the back of your machine: For devices with a barcode format MT00XXXXXXXXXXX, the machine supports connection to Canon G580 / G680 and Epson L325...
"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...
If you encounter a data update error, it may be caused by an unstable network connection during the update process. Solution Please try the following steps: Connect the machine...
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps: Restart the machi...
"English Version To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing. If your network is conne...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure. Please contact your local distributor to obtain a replacement ma...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
If your WiFi connection is unstable or cannot connect properly, please follow these steps: 1. Check WiFi list visibility If you can see the WiFi list, the issue is likely not a h...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
Please first check whether the device can display the Wi-Fi list. If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
This issue may be caused by a WiFi module failure in the screen assembly. Step 1: Check whether the WiFi list can be loaded Please open the WiFi settings page and check whether t...
If you are using a printer brand other than Canon or Epson (such as an HP printer without Wi-Fi), you will need to install the PrinterServer software on a computer. Steps 1.Downl...
If you are using a printer brand other than Canon or Epson (such as an HP printer without Wi-Fi), you will need to install the PrinterServer software on a computer. Steps 1.Downl...
