How to order new screen
"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...
"You can contact your local distributor who sold you the smart screen protector cutting machine and let them know you would like to order a new screen; Alternatively, click the Wha...
"We offer multiple template variations for the same phone model to meet different user requirements. You can distinguish them by their names, which indicate their intended usage sc...
Yes, we can ship your order by sea or air. If you have a designated cargo agent in China, we can deliver the goods to your designated agency. Feel free to contact us regarding the...
We not only provide the screen protector cutting machines, but also offer various types of cutting materials with different functions and sizes. You can purchase the cutting films...
Installing a UV screen protector is different from applying regular screen protector materials. UV protectors require an additional curing step to harden the surface. Steps &...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"A slow APP startup is usually caused by excessive cached data slowing down performance. You can try the following steps: Clear the Cache: Follow the steps shown in the video to go...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...
"You can set the Cutter APP as the Home App in the system settings. Once this is set, the machine will automatically launch the Cutter App every time it’s powered on. https://mi...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...
"Network latency is often unavoidable in cross-border communications. To ensure stable device usage, we provide multiple alternative network routes. In certain cases, you may enco...
"This video demonstrates how to restore the machine to its factory settings. Performing a factory reset will return the device to its original working state. Please note: Any app...
"You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...
"Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues. This video provides a step-by-step guide on how to pe...