How to Reset the Device when Software Issues
"Resetting the device can resolve most software-related issues. You can access the reset option through the Wi-Fi list on the device. Please note: Due to differences between devic...
"Resetting the device can resolve most software-related issues. You can access the reset option through the Wi-Fi list on the device. Please note: Due to differences between devic...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the QR co...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
" Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and de...
Sorry, the current Mietubl screen protector cutting machine does not support direct connection to a mobile app. All operations — including model selection, data updates, and...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”. If the QR code...
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function. If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
"On the home page, click the “Forget password” option and enter the email address you used during registration to reset your password. https://osscdn.mietubl.com/images/20250813172...
The MTB-CUT M188 TPU screen protector machine does not have a Bluetooth module, so it does not support Bluetooth connections. You can visit the following link to compare the functi...
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by: Loose or Damaged Screen Cable Op...
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
Large-size screen protectors such as iPad and laptop films have longer cutting paths. During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
"Sorry, the device does not currently support cut only words This option may be considered in a future software update."
To add a new model, send the full and accurate brand and model name (e.g., "Reeder S23 Pro Max," "Xiaomi Pad SE") in the support chat. If possible, include a clear picture of the d...
"This issue is usually caused by an incorrect language setting or an incomplete language pack download. Please follow the steps below to resolve it: Open Settings on your device...
"If you experience unresponsive touch or system crashes, it may be necessary to replace the machine’s screen. This video provides a step-by-step guide on how to replace the screen...