Showing 118 results for "service interruption"
MTB-CUT M188

Untitled FAQ #268

If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...

MTB-CUT 180T

I had trouble configuring this machine

If you encounter problems while configuring the machine, you can try using the following default settings, which work for most materials: Recommended Default Settings Speed: 20...

MTB-CUT 180T

How to Replace the Cutting Mat Strip

"The rubber cutting mat strip located beneath the blade serves to prevent blade wear and extend the blade’s service life. However, after prolonged use, the surface of the mat strip...

Nov 22, 2025
MTB-CUT 180T

Dealer ID mismatch issue

If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...

MTB-CUT 180T

How to adjust photo position for custom size?

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T

Custom image alignment settings

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T

Do you have service center in India

Currently, our distributors in India also act as service centers. If you encounter any issues with your machine, please contact the distributor who sold you the machine directly. F...

Nov 22, 2025
MTB-CUT 180T

How to cut center of material?

If you are using standard back film, please follow these steps: Set the material size in settings according to your actual material (e.g., 180 × 120 mm) Enable the &ldquo...

MTB-CUT 180T Pro

Where can I download the mobile APP?

Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...

MTB-CUT 180T Pro

How can connect with mobile?

Please scan the QR code below to download the mobile app. Currently, the MTB-CUT 180T Pro only supports an Android APP. After installing the APP, tap the top-right corner on...

MTB-CUT 180T

How to report a size cutting problem?

If you discover a size cutting problem during cutting, please send us the following information: The phone’s System Information page The corresponding cutting template/mode...

MTB-CUT 180T

How to check the machine serial number?

You can find the machine’s serial number from two locations: 1. On the back of the machine There is a physical sticker on the back of the screen protector machine that cont...

MTB-CUT 180T

What is the use of the “Cut Center” option?

The Cut Centered option is used to position the cutting area exactly in the center of the material size you set. For example, if your material size is set to 180mm (width) ×...

Showing 1 to 20 of 118 results
Previous Next