The machine is working slow. What should I do?
If the machine is operating slowly, it is usually because the cutting speed is set too low. You can adjust the setting by following these steps: Open the Settings page; Find the...
If the machine is operating slowly, it is usually because the cutting speed is set too low. You can adjust the setting by following these steps: Open the Settings page; Find the...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
"The material size setting depends on the type of material you are using. Mietubl's standard material size is 180mm (width) x 120mm (height). You can configure your machine accord...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the Devices We recommend using the following printer models...
This issue is usually caused by corrupted cached data in the system(Please note that the following method only applies when the model list is not displayed at all.). Please foll...
If the machine displays a “Time Out” error during film cutting, please follow the steps below: 1. Check whether the motherboard is connected On the machine, go to:...
How do I put my picture in it and stick it on my phone? Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the...
If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size main...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size mainl...
"Here are some default setting :material size is 180mm width × 120mm height. Cutting pressure: 300 Cutting speed: 200 Blade holder scale: 5 These default settings are sui...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"Cutting misalignment is usually caused by: Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
The smart cutting machine supports Canon series printers, and we recommend using the Canon G580 / G680 models or any Canon printer that uses the same driver. Note: Since cutting m...
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage. Please follow these steps: Refer to the instructional video to refit the carriage onto the...