last version when was it updated
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
"The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device"". https://osscdn.mietubl.com/images/202505191638...
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
"You can restore the app to its original working state by performing a factory reset, which can resolve most software-related issues. This video provides a step-by-step guide on ho...
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"You can report an issue in the following ways: Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
"This issue can be caused by several reasons: Low Cutting Pressure Check your cutting pressure settings. If the pressure is too low, the blade holder won’t drop enough to tou...
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware. You can resolve this by...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
We’re sorry, but based on this message alone, we cannot determine the exact issue. The “Device status check” prompt may appear for multiple different hardware or...
Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the QR co...
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...
"The cutting machine may work slowly if the cutting speed setting is too low. Please try setting the cutting speed to the default value of 200 and then attempt cutting again. If...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...