If you want to create a new custom template, you can use the machine’s built-in Custom Template function. This feature allows you to manually enter: Width Height Corner...
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the Devices We recommend using the following printer models...
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）. Please foll...
How do I put my picture in it and stick it on my phone? Yes. To create a custom rear film, you need to connect your screen protector cutting machine to a printer. 1. Connect the...
To adjust the roller position, press down the handle at the back of the machine, then move the rollers left or right to the correct position. Important reminders: After adjustm...
The Cut Centered option is used to position the cutting area exactly in the center of the material size you set. For example, if your material size is set to 180mm (width) ×...
If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...
The material size setting depends on the actual material you are using. By default, the machine is set to: 180 mm (width) × 120 mm (height) Please pay attention to the o...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues. Please follow the instruction vid...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
This issue is usually caused by app cache or data errors, preventing the app from running properly. Please follow the instruction video to clear the app cache and data, then reope...
This issue may be related to the auto-loading function or hardware components. Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting. Please follow these steps: Refer to the instruction video and re...
