Showing 100 results
for
"sensor not working"
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the QR co...
MTB-CUT 180T
The password for the software upgrade is 1212.
Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
MTB-CUT 180T
"Sorry, the device does not currently support cut only words
This option may be considered in a future software update."
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"The version test password feature is intended only for limited testing before a new version is officially released.
It does not always take effect, and the default password is usu...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
"We offer multiple template variations for the same phone model to meet different user requirements.
You can distinguish them by their names, which indicate their intended usage sc...
MTB-CUT 180T
"Incorrect cutting shapes are most likely caused by incorrect wheels positioning.
When using the machine, please ensure that all wheels are pressing on the black strip, as shown in...
MTB-CUT 180T
"Although we, like you, hope that the machine can have all the model data,
due to various factors — such as newly released models or some niche models —
it may take some time to c...
MTB-CUT 180T
"I believe you mean you want to completely reset the device.
If you want to restore the device to factory settings,
you can follow the steps shown in the video below.
However,...
MTB-CUT 180T
"
The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...
MTB-CUT 180T
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
"If the cut model from the machine is inaccurate, the possible reasons include:
Incorrect model selection
Make sure the selected cutting model in the machine matches the actual de...
MTB-CUT 180T
"The timing of version updates depends on the release of new features and does not follow a fixed schedule.
You can go to ""My"" → ""APP Version Update"" to check whether your curr...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT 180T
"When the film bulges during cutting, it is usually caused by the following reasons:
Blade holder depth set too high – Excessive cutting depth can cause uneven stress on the materi...
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT 180T
If you want to improve cutting results, please follow these tips:
Check Wheel Position
Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
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