Showing 140 results for "sensor not working"
MTB-CUT M188

Can I get an iOS app for the film cutting machine

Sorry, the cutting machine does not have an app for Android or iOS. The reason is that you need to manually place the cutting material on the machine, and using an app to operate t...

Nov 22, 2025
MTB-CUT 180T

How to maintain the blade carriage?

When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...

MTB-CUT 180T

How can I cut a sticker shape or letter only?

Currently, the machine does not support cutting standalone sticker shapes. Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...

MTB-CUT 180T

What can I do if mobiles models list not show

This issue is usually caused by corrupted cached data in the system(Please note that the following method only applies when the model list is not displayed at all.). Please foll...

MTB-CUT M288

Touch screen not responding

If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...

MTB-CUT 180T

What to do if machine not showing phone models?

If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...

MTB-CUT 180T

Can I cut my own screen protector on this machine

Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...

Nov 22, 2025
MTB-CUT 180T

What is the the Gear Ratio setting?

The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling. The defa...

MTB-CUT 180T

How to deal with "1002 time out"

Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the Q...

Nov 22, 2025
MTB-CUT 180T

What's the update code

The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.

Nov 22, 2025
MTB-CUT 180T

how to cut only words

"Sorry, the device does not currently support cut only words This option may be considered in a future software update."

Nov 22, 2025
Showing 41 to 60 of 140 results