You can adjust the cutting location by modifying the Material Size and enabling or disabling the Cut Center function. Here’s how it works: When “Cut Center” is...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
If you mean creating a new custom template, you can use our built-in Custom Template function. This feature allows you to enter your own width, height, corner radius, and other pa...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
The Cut Centered option is used to position the cutting area exactly in the center of the material size you set. For example, if your material size is set to 180mm (width) ×...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package. You can follow the detailed steps in th...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
"The parameter settings of a screen protector cutting machine mainly depend on the physical properties of the material. The thicker the material, the higher the blade holder scale...
"The default parameters of the screen protector cutting machine — blade holder scale 5 and cutting pressure 300g — are suitable for most materials, including HD clear film. If the...
"The recommended cutting parameters for UV materials on the screen protector cutting machine are: Blade holder scale: 6, Cutting pressure: 380. If the machine cannot cut properl...
"The settings button is only available when the device is logged in. You can log in to your account again to find this button. If, for some reason, you cannot log in successfull...
This issue is usually caused by the rollers not gripping the material properly, allowing it to shift during cutting. Please check the following: Ensure all rollers are positioned...
"The default cutting speed of the machine is 200. In most cases, keeping the default setting will deliver good cutting performance. You only need to reduce the speed in special sit...
This issue is usually caused by the Blade Holder scale being set too high. Please try to reduce the Blade Holder scale setting. Important Note Pay attention to the blade exposur...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
"When the film bulges during cutting, it is usually caused by the following reasons: Blade holder depth set too high – Excessive cutting depth can cause uneven stress on the materi...
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
The correct Gear Ratio settings are: X-axis: 2000 Y-axis: 2000 Please do NOT modify the Gear Ratio settings. Incorrect Gear Ratio values may cause the machine to malfun...
"This can be caused by several issues: - Incorrect Power Supply: Ensure you are using the original power adapter. An incorrect adapter can cause insufficient power. - Blade Pressu...
