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"not cutting"
MTB-CUT 180T
"
The motor in the smart screen protector cutting machine is highly reliable and rarely requires replacement or repair. If the motor of your machine is not functioning properly, we...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
MTB-CUT 180T
"The timing of version updates depends on the release of new features and does not follow a fixed schedule.
You can go to ""My"" → ""APP Version Update"" to check whether your curr...
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT 180T
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT 180T
"This is caused by an incorrect ""Material Size"" setting. For custom cuts, you must first define the dimensions of the film you are using (e.g., 300x200 mm). The machine uses this...
MTB-CUT 180T
Sorry, currently the MTB-CUT 180T screen protector cutting machine does not support a mobile APP, so there is no iOS APP available.
The machine is mainly operated through...
MTB-CUT 180T
The download time for data updates depends on:
The connection speed between the cutting machine and the server
The amount of data being updated
In fact, as long as your mach...
MTB-CUT M288
"If the MTB-CUT M288 intelligent film cutting and pasting machine fails to automatically secure the screen protector or if the vacuum pump does not start, it may indicate a vacuum...
MTB-CUT M288
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons:
Firmware issue – Please ensure your firmware version is V25.0431.
https://osscdn.mi...
MTB-CUT M288
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully:
Connect to a stable network
Ensure the M288 is connected to a reliabl...
MTB-CUT M188
Yes, we offer a one-year warranty for our screen protector machine, and skilled technicians will provide free product consultation services. However, cutting blades and screen prot...
MTB-CUT M188
No, we have not developed a mobile app for the MTB-CUT M188 screen protector machine. You need to manually place the cutting material anyway.
MTB-CUT M188
"If the MTB-CUT M288 intelligent film cutting and pasting machine fails to automatically secure the screen protector or if the vacuum pump does not start, it may indicate a vacuum...
MTB-CUT 180T
Error 1002 indicates that a device port is occupied.
In this case, you can try the following steps:
Restart the device and go to "My" → "About This Device" to check if the Q...
MTB-CUT 180T
The password for the software upgrade is 1212.
Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
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