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"device support"
MTB-CUT M188
"
There are a certain list of the printer models that are supported, and Canon G580, G680 is mainly recommended.
Recommended
Canon G58...
MTB-CUT M188
Restoring the MTB-CUT M188 screen protector cutting machine to its factory settings can resolve most software-related issues.
This video provides a step-by-step guide on how to pe...
MTB-CUT 180T
The Mietubl screen protector cutting machine uses cloud database,
which means it does not support direct uploading of external designs (such as SVG, AI, PDF, CorelDRAW files) from...
MTB-CUT 180T
If the machine is operating slowly, it is usually because the cutting speed is set too low.
You can adjust the setting by following these steps:
Open the Settings page;
Find the...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
Installing a UV screen protector is different from applying regular screen protector materials.
UV protectors require an additional curing step to harden the surface.
Steps &...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT M688/M288
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
Currently, the machine does not support cutting standalone sticker shapes.
Our screen protector cutting machines are designed specifically for screen protectors and decorative bac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
You can access your machine’s cutting activity from the Cutting Records section on the home page.
There, you will find the daily and 30-day cutting statistics.
If you req...
MTB-CUT 180T
If you need to recharge (add cutting balance or renew your service) for the machine, please contact the local distributor who sold the device to you.
Your distributor will...
MTB-CUT 180T
This issue usually occurs for the following reasons:
Your email contains special characters
Some characters such as **& , / , *** are not supported by the registration system...
MTB-CUT 180T
Our machines use a cloud-based database + local cache system.
As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
MTB-CUT 180T
I'm sorry, but based on your description, we are unable to determine the exact issue you are encountering.
To help you quickly, please click the WhatsApp button below and send the...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package, which prevents the system from loading t...
MTB-CUT 180T
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
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