What should I do if the machine shows “K_data_update_error”?
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
It is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please restore the machine to factory settings, and then upgrade...
The Upgrade Code is mainly used for internal testing purposes. Usually are unstable version Under normal circumstances, if you want to update your device, you only need to: C...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
If no models are displayed after updating the machine and you only see “K_product”, this is usually because the APP data loading process was interrupted after the upgra...
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
The password for software/firmware upgrade is: 1212
The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware. You can resolve this by...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
"You can set the Cutter App as the default startup app by following these steps: Open the device System Settings. Locate Cutter App (usually found under App Management or Defaul...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
"The Word Cutting feature is only available in version 3.0.03 and above. You can check your current app version by going to "About This Device". https://osscdn.mietubl.com/ima...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device If your version is lower than 3.0.03, please go...
"The feature is only available in version 3.0.03 and above. You can check your current app version by going to ""About This Device"".If your version is lower than 3.0.03, please go...
"If you start the screen protector cutting machine but the Cutter app does not launch automatically, this may be because the device was recently reset and the Cutter app has not be...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...