How to Replace the Auto-Loading Sensor
"The auto-loading sensor is essential for enabling the machine to automatically load cutting materials. This sensor can be toggled on or off through the cutting interface. If the...
"The auto-loading sensor is essential for enabling the machine to automatically load cutting materials. This sensor can be toggled on or off through the cutting interface. If the...
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches: Replace the Sensor If the senso...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is disabled, plea...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
"The continuous running of the motor may be caused by the following reasons: Poor motor wiring connection: Check if the motor wiring is secure. If there is any looseness or poor co...
"If the screen protector cutting machine is unable to load cutting materials properly, it may be due to a malfunctioning sensor. This video provides a step-by-step guide on how to...
This issue may be related to the auto-loading function or hardware components. Please disable “Auto-loading” and try cutting any screen protector model to check whethe...
If the machine displays “K_data_update_error”, it is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please try the fo...
It is usually because the APP data loading process was interrupted after an upgrade, resulting in incomplete data. Please restore the machine to factory settings, and then upgrade...
"If the sensor is not working, please check whether it has been disabled in the settings. Go to Settings, find the option “Material Auto-feeding”, and make sure it is turned ON....
This issue may be caused by: The material sensor being blocked A mainboard malfunction Please try the following steps: Go to Settings Disable the “Auto Loading&rdq...
The print quality of customized photos is not related to the screen protector cutting machine. It mainly depends on the printer and its printing performance. If you requir...
If you encounter problems while configuring the machine, you can try using the following default settings, which work for most materials: Recommended Default Settings Speed: 20...
If no models are displayed after updating the machine and you only see “K_product”, this is usually because the APP data loading process was interrupted after the upgra...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
If the cutting model is in the wrong direction (e.g., mirrored, upside down, or rotated incorrectly), you can adjust it using the mirror and rotation functions: Use X/Y Axis Mirro...
If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...
Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
"English Version To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing. If your network is conne...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...