Currently, our screen protector cutting machines do not support LAN connection to a laptop. The machines are designed to operate based on a cloud database system, and do not requi...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is disabled, plea...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed. This issue is usually caused by a screen failure, and the s...
Please first check whether the device can display the Wi-Fi list. If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
"If the cut model from the machine is inaccurate, the possible reasons include: Incorrect model selection Make sure the selected cutting model in the machine matches the actual de...
The default paper size setting for mobile phone screen protectors is 180mm width × 120mm height. This size is suitable for most cutting needs, so you can generally keep this settin...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
Center Cutting is a function that positions the cutting area exactly in the center of the material. The cutting position is calculated based on the width and height values you ent...
If the sensor is not working, please follow these steps: 1. Check Auto-loading setting Go to Settings and check if the “Auto-loading” option is disabled. If it is di...
If the power switch is not working properly, the power switch needs to be replaced. Please refer to the video below for the power switch replacement procedure. To obtain the re...
"We provide a local data editing feature to help customers meet specific size requirements.You can modify existing templates on the machine — including scaling up or down &md...
Yes. If the phone is correctly positioned in the fixture but the fixture does not respond when you tap “Clamp”, the fixture may be faulty and needs to be replaced. Ple...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...
There are three possible causes for this error: 1. The template width exceeds the maximum supported size The maximum cutting width of the screen protector machine is 228 mm. If...
