Showing 94 results
for
"device error"
MTB-CUT 180T
"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning.
You can replace specific p...
MTB-CUT 180T
Laptop screen protectors have a much longer cutting path, and during long-distance cutting, the material may experience slight deviation due to blade pressure. This can cause inacc...
MTB-CUT 180T
Large-size screen protectors such as iPad and laptop films have longer cutting paths.
During long-distance cutting, the material may slightly shift due to the blade pressure, whic...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT M688/M288
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet.
If the machine is already onl...
MTB-CUT 180T
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function.
If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
If you have accidentally deleted the Cutter app, you can reinstall it using the device’s built-in browser.
Please open the Chrome browser on the device and enter the followi...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
"The settings button is only available when the device is logged in.
You can log in to your account again to find this button.
If, for some reason, you cannot log in successfull...
MTB-CUT 180T
"I believe you mean you want to completely reset the device.
If you want to restore the device to factory settings,
you can follow the steps shown in the video below.
However,...
MTB-CUT 180T
"If your machine stays in the “Status Checking” state for a long time, it may be caused by network delays or communication errors. Please try the following steps:
Restart the machi...
MTB-CUT 180T
"You can set the Cutter App as the default startup app by following these steps:
Open the device System Settings.
Locate Cutter App (usually found under App Management or Defaul...
MTB-CUT 180T
We share the same expectation as our customers: we want the machine’s database to include as many models and complete templates as possible.
However, for some device models,...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
You can edit your registration information by following these steps:
Go to the “Mine” page on the machine.
From there, you can update your account information and c...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT 180T
"The Word Cutting feature is only available in version 3.0.03 and above.
You can check your current app version by going to "About This Device".
https://osscdn.mietubl.com/ima...
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