Showing 105 results
for
"mainboard issue"
MTB-CUT M688/M288
"White edges when applying film with the MTB-CUT M288 may be caused by the following reasons:
Firmware issue – Please ensure your firmware version is V25.0431.
https://osscdn.mi...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is disabled, plea...
MTB-CUT 180T
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data.
Please check whether the device is proper...
MTB-CUT 180T
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly.
Please follow the instruction video to cle...
MTB-CUT 180T
This issue is usually caused by app cache or data errors, preventing the app from running properly.
Please follow the instruction video to clear the app cache and data, then reope...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is di...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
The Gear Ratio controls the relationship between motor movement and the actual cutting distance. It is a key parameter that directly affects cutting accuracy and scaling.
The defa...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
MTB-CUT 180T
This issue is usually caused by a loose carriage, resulting in unstable cutting paths and improper round cutting.
Please follow these steps:
Refer to the instruction video and re...
MTB-CUT 180T
"The cutting machine may work slowly if the cutting speed setting is too low.
Please try setting the cutting speed to the default value of 200 and then attempt cutting again.
If...
MTB-CUT 180T
This issue is usually caused by a faulty motherboard controlling the carriage.
It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
MTB-CUT 180T
This issue is usually caused by the rollers not gripping the material properly, allowing it to shift during cutting.
Please check the following:
Ensure all rollers are positioned...
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