Showing 138 results
for
"service center"
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
If the cutting model is in the wrong direction (e.g., mirrored, upside down, or rotated incorrectly), you can adjust it using the mirror and rotation functions:
Use X/Y Axis Mirro...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
This happens because the APP version was rolled back during the factory reset.
When the machine is reset, the system returns to the earliest APP version, and many new models added...
MTB-CUT 180T
You can find the machine’s serial number from two locations:
1. On the back of the machine
There is a physical sticker on the back of the screen protector machine that cont...
MTB-CUT 180T
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function.
If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
MTB-CUT 180T
There are two ways to change the language on the machine:
1. From the login screen
You can select your preferred language directly from the language option on the login page....
MTB-CUT 180T
All of our screen protector cutting machines (Including: 180T / M188 / M288 ) support the counting and statistics function.
You can check the cutting and sales statistics by going...
MTB-CUT 180T
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package.
You can follow the detailed steps in th...
MTB-CUT 180T
If you need to top up (add balance or renew service), please contact the person who sold you the machine or your local distributor.They will assist you with the top-up process.
MTB-CUT 180T
When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...
MTB-CUT 180T
If the sensor is not working, please follow these steps:
1. Check Auto-loading setting
Go to Settings and check if the “Auto-loading” option is disabled.
If it is disabled, plea...
MTB-CUT 180T
You can edit your registration information by following these steps:
Go to the “Mine” page on the machine.
From there, you can update your account information and c...
MTB-CUT 180T
If your WiFi connection is unstable or cannot connect properly, please follow these steps:
1. Check WiFi list visibility
If you can see the WiFi list, the issue is likely not a h...
MTB-CUT 180T
The material size setting depends on the actual material you are using.
By default, the machine is set to:
180 mm (width) × 120 mm (height)
Please pay attention to the o...
MTB-CUT 180T
No, our screen protector cutting machine has no limits on the number of films you can cut. You are free to use materials from any supplier.
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MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT 180T
Since most users are non-professionals, the built-in customization function currently supports only standard screen protector shapes.
For irregular designs, it is recommended to u...
MTB-CUT 180T
This issue is usually caused by incorrect roller positioning, resulting in uneven pressure on the material and inconsistent cutting sizes.
To adjust the roller position, press dow...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
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