Showing 76 results
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"check"
MTB-CUT M688/M288
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully:
Connect to a stable network
Ensure the M288 is connected to a reliabl...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT M188
"If the MTB-CUT M288 intelligent film cutting and pasting machine fails to automatically secure the screen protector or if the vacuum pump does not start, it may indicate a vacuum...
MTB-CUT 180T
1. Check whether the Wi-Fi module is working
Open the Wi-Fi list page on your machine and confirm:
Whether the machine can scan and display the Wi-Fi networks around you;
Whethe...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
Installing a UV screen protector is different from applying regular screen protector materials.
UV protectors require an additional curing step to harden the surface.
Steps &...
MTB-CUT 180T
This happens because the APP version was rolled back during the factory reset.
When the machine is reset, the system returns to the earliest APP version, and many new models added...
MTB-CUT 180T
When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage.
During normal daily us...
MTB-CUT 180T
If the machine displays a “Time Out” error during film cutting, please follow the steps below:
1. Check whether the motherboard is connected
On the machine, go to:...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
You can find the machine’s serial number from two locations:
1. On the back of the machine
There is a physical sticker on the back of the screen protector machine that cont...
MTB-CUT 180T
This issue usually occurs for the following reasons:
Your email contains special characters
Some characters such as **& , / , *** are not supported by the registration system...
MTB-CUT M688/M288
If your touch screen is not responding properly, please check the following:
1. Confirm you are using the original power adapter
The original adapter should be 24V / 2.7A.
Usi...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
MTB-CUT 180T
Please click the WhatsApp button below and send us a clear photo of the machine’s QR code.Our support team will check the machine status and assist you in resolving the issue.
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