Showing 91 results
for
"issue reporting"
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
MTB-CUT 180T
"This issue is usually caused by the template being too large.
Try to disable the “Cut Center” option in the cutting page.
https://mietublweb.oss-cn-hongkong.aliyuncs.com/imag...
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
The download of model data and cutting templates depends on the quality and stability of your local network connection.
If your MTB-CUT 180T cannot download the template data:...
MTB-CUT 180T
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data.
S...
MTB-CUT 180T
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data.
S...
MTB-CUT 180T
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction.
The blade-down action is controlled by the Y-axis motor signal fro...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
Please open the machine’s WiFi list and check whether available WiFi networks can be detected normally.
If the machine cannot detect or display WiFi networks, the machine’s networ...
MTB-CUT 180T
"Loosening of the car from the guide rail is one of the main causes of cutting distortion.
If such an issue occurs, it is necessary to adjust the clearance between the car and the...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT M688/M288
If the machine is making a constant or continuous noise, please try a hard reset first:
Press and hold the power button for 20 seconds to reset the machine.
If the noise continue...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT M688/M288
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully:
Connect to a stable network
Ensure the M288 is connected to a reliabl...
MTB-CUT M188
This video provides a step-by-step guide on how to replace the cutting module spring of the MTB-CUT M188 screen protector cutting machine to resolve the issue of the cutting module...
MTB-CUT 180T
This is a network issue, meaning the current network’s DNS cannot resolve the server address.
Please try the following steps:
Switch to a different network
Connect the mac...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
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