What should I do if the MTB-CUT M188 machine shows “Time Out”
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard. This situati...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
The “Reconnection” message means that the screen cannot establish a proper connection with the mainboard. This issue is typically caused by a loose or faulty screen-to...
"If the machine displays a ""Timeout"" error on startup and the ""Reconnect"" button is unresponsive, it usually means the screen cannot properly connect to the mainboard. Possible...
At present, our smart screen protector machines do not support direct connection to a computer. All operations and data synchronization must be done through the machine’s built-in...
The download of model data and cutting templates depends on the quality and stability of your local network connection. If your MTB-CUT 180T cannot download the template data:...
If the machine is showing “Unable Connecting to Mainboard”, the machine’s mainboard may be faulty. In this case, the mainboard may need to be replaced....
"The MTB-CUT M288 uses an integrated clip-on screen design. If you need to replace the screen, simply use a tool to release the clips and connect the new screen to the power cable....
If the machine is showing “Failed to query the hardware version of the machine”, the machine’s mainboard may be faulty. In this case, the mainboard may...
"First, please check the barcode on the back of your machine: For devices with a barcode format MT00XXXXXXXXXXX, the machine supports connection to Canon G580 / G680 and Epson L325...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
If the network connection is unstable while downloading model data/templates, please try the following: Solution Connect the machine to another Wi-Fi network Or use a mobile hot...
"If the machine displays a “connection timeout” message during startup, it typically indicates a mainboard failure. Please contact your local distributor to obtain a replacement ma...
If the machine is not showing phone models, this is usually caused by an incorrect language setting or an incomplete language/data package. You can follow the detailed steps in th...
Currently, our screen protector cutting machines do not support LAN connection to a laptop. The machines are designed to operate based on a cloud database system, and do not requi...
If your WiFi connection is unstable or cannot connect properly, please follow these steps: 1. Check WiFi list visibility If you can see the WiFi list, the issue is likely not a h...
This issue is usually caused by unstable network connection or software malfunction, which prevents the device from retrieving user data. Please check whether the device is proper...