Our machines use a cloud-based database + local cache system. As long as your device is connected to the internet, it will automatically synchronize with the server and receive th...
What’s the difference between templates named “Case Friendly” and “Front”? Templates labeled “Case Friendly” are specially designed to be...
"To update the firmware on the M288 for fixing issues like UV film white edges, follow these steps carefully: Connect to a stable network Ensure the M288 is connected to a reliabl...
"The machine’s software version depends on the release of new features. As of October 2025, the latest APP version is 3.0.05. Tips: You can check or update your version by foll...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
"The Mietubl screen protector cutting machine uses a hybrid update system that supports both online and offline data synchronization. When connected to the internet, the machine wi...
"Check Network Connection The screen protector machine automatically updates its database when connected to the internet. Please ensure that your machine is online and connected t...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
The screen protector machine’s app updates are one-way. This means: ➡️ Once the app is updated to a higher version, it cannot be rolled back to a lower version. Rollback o...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
"We offer multiple template variations for the same phone model to meet different user requirements. You can distinguish them by their names, which indicate their intended usage sc...
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）. Please foll...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
"English Version If you notice white edges when applying a screen protector using the MTB-CUT M288, the issue may be caused by the following reasons: Template too large It’s re...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"This issue is usually caused by an incorrect language setting or an incomplete language pack download. Please follow the steps below to resolve it: Open Settings on your device...
The password for the software upgrade is 1212. Please note that the software upgrade is intended for functional updates and does not necessarily include additional templates.
"We periodically release updates for the machine's app to improve performance and functionality. The password required to perform the app upgrade is ""1212"". Please note: App...
"We provide a local data editing feature to help customers meet specific size requirements. You can modify existing templates on the machine — including scaling up or down — based...
"The Word Cutting feature is only available in version 3.0.03 and above. You can check your current app version by going to "About This Device". https://osscdn.mietubl.com/ima...
