Showing 106 results
for
"after-sales service"
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
"When the sensor malfunctions, the machine may fail to detect or automatically load the cutting material. You can try the following two approaches:
Replace the Sensor
If the senso...
MTB-CUT 180T
"If the machine is continuously beeping and not working properly, please try the following steps:
Force Restart: Press and hold the power button for 20 seconds to force the machine...
MTB-CUT 180T
Yes. Although all Mietubl screen protector cutting machines can operate online directly, you are still required to register a user account when using the machine for the first...
MTB-CUT 180T
You can access your machine’s cutting activity from the Cutting Records section on the home page.
There, you will find the daily and 30-day cutting statistics.
If you req...
MTB-CUT 180T
"By default, the Mietubl screen protector cutting machine does not support direct PC connection.
The machine runs on an independent embedded operating system, and all templates and...
MTB-CUT 180T
"By default, the Mietubl screen protector cutting machine does not support direct PC or laptop connection.
The machine runs on an independent embedded operating system, and all tem...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT 180T
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process.
You can try the following steps:
Clear the...
MTB-CUT 180T
"The rubber cutting mat strip located beneath the blade serves to prevent blade wear and extend the blade’s service life.
However, after prolonged use, the surface of the mat strip...
MTB-CUT 180T
"The settings button is only available when the device is logged in.
You can log in to your account again to find this button.
If, for some reason, you cannot log in successfull...
MTB-CUT 180T
"Uneven film widths after cutting are usually caused by incorrect wheel positioning.
If the wheels are pressing on the smooth part, they cannot firmly hold the film, leading to inc...
MTB-CUT 180T
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT M188
A “Time Out” message usually means that there is a communication failure between the screen and the mainboard. This can be caused by:
Loose or Damaged Screen Cable
Op...
MTB-CUT 180T
If the cutting model is in the wrong direction (e.g., mirrored, upside down, or rotated incorrectly), you can adjust it using the mirror and rotation functions:
Use X/Y Axis Mirro...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
This happens because the APP version was rolled back during the factory reset.
When the machine is reset, the system returns to the earliest APP version, and many new models added...
MTB-CUT M288
There are three possible causes for this error:
1. The template width exceeds the maximum supported size
The maximum cutting width of the screen protector machine is 228 mm.
If...
MTB-CUT 180T
"Cache is essential for ensuring the stable operation of the app. However, under certain circumstances — such as after an app update or when data models fail to load — clearing the...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
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