Showing 74 results for "reconnect button"
MTB-CUT 180T

What to do if I get 1002 error

"Error 1002 indicates a serial communication error within the machine. If you encounter this issue, please try the following steps: Reconnect to Wi-Fi and restart the device...

Nov 22, 2025
MTB-CUT 180T

Unable to communicate with the machine

"Communication failure with the machine is typically caused by network issues or a mainboard malfunction. When encountering this problem, please try the following steps: Reconne...

Nov 22, 2025
MTB-CUT 180T

My machine is getting knocking sound

"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...

Nov 22, 2025
MTB-CUT 180T

What can I do if machine can't connect to WiFi

This issue may be caused by a WiFi module failure in the screen assembly. Step 1: Check whether the WiFi list can be loaded Please open the WiFi settings page and check whether t...

MTB-CUT M288

How to Replace the Screen in the M288 Machine

"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...

Nov 22, 2025
MTB-CUT M188

How to Replace the Screen in the M288 Machine

"The MTB-CUT M288 intelligent film cutting and pasting machine uses a modular screen design for easy maintenance and replacement. If necessary, you can simply remove the screen and...

Nov 22, 2025
MTB-CUT 180T

The internet is not working. What should I do?

1. Check whether the Wi-Fi module is working Open the Wi-Fi list page on your machine and confirm: Whether the machine can scan and display the Wi-Fi networks around you; Whethe...

MTB-CUT 180T

I can‘t find setting button after logout

"The settings button is only available when the device is logged in. You can log in to your account again to find this button. If, for some reason, you cannot log in successfull...

Nov 22, 2025
MTB-CUT 180T

How to remove Error in testing?

Please click the WhatsApp button below and send the following information to our technical staff: A description of the error A clear photo of the machine’s QR code  ...

MTB-CUT 180T

Auto screen off timing issue

If the screen turns off automatically abnormally, it may be caused by a short circuit or internal wiring issue. Please click the WhatsApp button below and send the following to ou...

MTB-CUT 180T

Dealer ID mismatch issue

If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team: The error message scr...

MTB-CUT 180T

Untitled FAQ #263

When the screen protector cutting machine prompts you to enter an IP address while connecting to a printer, please note that this refers to the IP address of the computer where Pri...

MTB-CUT M188

Untitled FAQ #268

If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...

MTB-CUT 180T

How to fix the Cutter app failing to launch?

This issue is usually caused by app cache or data errors, preventing the app from running properly. Please follow the instruction video to clear the app cache and data, then reope...

Showing 1 to 20 of 74 results
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