machine is not updating new models
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"Although we, like you, hope that the machine can have all the model data, due to various factors — such as newly released models or some niche models — it may take some time to c...
"The Mietubl screen protector cutting machine uses a hybrid update system that supports both online and offline data synchronization. When connected to the internet, the machine wi...
If your MTB-CUT M188 displays a “Time Out” or “Reconnection” error after startup, please follow the steps below: Step 1: Check the machine barcode Check t...
Error 1002 indicates that a device port is occupied. In this case, you can try the following steps: Restart the device and go to "My" → "About This Device" to check if the Q...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning. You can replace specific p...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
This error is usually caused by a mainboard malfunction. To fix the issue, please follow these steps: Replace the mainboard following the instructional video. Before replacing...
If the device shows an error such as “Failed to query the hardware version”, please try the following steps: 1.Restart the machine and check if the message disappears....
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates. Please try connecting the device to another stable W...
Our data team updates the database daily. In most cases, new models are added within about 3 days before release. However, some models may take longer due to difficulty in obtain...
"English Version To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing. If your network is conne...
Please go to: Mine → Data Update to manually update the template data. In fact, as long as your machine is connected to the internet, it will automatically perform...
The download time for data updates depends on: The connection speed between the cutting machine and the server The amount of data being updated In fact, as long as your mach...
This issue is usually caused by corrupted cached data in the system. Please follow the steps below: Clear the APP cache Follow the method shown in the video to clear the Cutter...
This issue is usually caused by corrupted cached data in the system(Please note that the following method only applies when the model list is not displayed at all.). Please foll...
This issue is usually caused by incorrect language settings or app data problems, resulting in the product page not displaying properly. Please follow the instruction video to cle...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
If the network connection is unstable while downloading model data/templates, please try the following: Solution Connect the machine to another Wi-Fi network Or use a mobile hot...