Showing 93 results
for
"restore device"
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT 180T
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function.
If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
If you have accidentally deleted the Cutter app, you can reinstall it using the device’s built-in browser.
Please open the Chrome browser on the device and enter the followi...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
"The settings button is only available when the device is logged in.
You can log in to your account again to find this button.
If, for some reason, you cannot log in successfull...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
"You can set the Cutter App as the default startup app by following these steps:
Open the device System Settings.
Locate Cutter App (usually found under App Management or Defaul...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
MTB-CUT 180T
Please click the WhatsApp button below and send the following information to our technical staff:
A description of the error
A clear photo of the machine’s QR code
...
MTB-CUT 180T
If you receive a “Dealer ID issue” error,please click the WhatsApp button below and send the following two screens to our technical support team:
The error message scr...
MTB-CUT 180T
You can edit your registration information by following these steps:
Go to the “Mine” page on the machine.
From there, you can update your account information and c...
MTB-CUT 180T
If the screen protector cutting machine fails to load phone models correctly, it may be caused by incorrect language settings or app data issues.
Please follow the instruction vid...
MTB-CUT 180T
This issue is usually caused by unstable network connection, which prevents the machine from downloading model data templates.
Please try connecting the device to another stable W...
MTB-CUT 180T
"The Word Cutting feature is only available in version 3.0.03 and above.
You can check your current app version by going to "About This Device".
https://osscdn.mietubl.com/ima...
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