Touch screen not responding
If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...
If your touch screen is not responding properly, please check the following: 1. Confirm you are using the original power adapter The original adapter should be 24V / 2.7A. Usi...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size main...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size mainl...
"Here are some default setting :material size is 180mm width × 120mm height. Cutting pressure: 300 Cutting speed: 200 Blade holder scale: 5 These default settings are sui...
"If the cutting machine stops halfway, it is usually due to incorrect material size or parameter settings. When the cutting carriage reaches the edge, it triggers the edge sensor,...
"Cutting misalignment is usually caused by: Center Cutting Not Enabled: Make sure the “Center Cutting” option is enabled on the cutting page so the machine automatically positions...
The smart cutting machine supports Canon series printers, and we recommend using the Canon G580 / G680 models or any Canon printer that uses the same driver. Note: Since cutting m...
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage. Please follow these steps: Refer to the instructional video to refit the carriage onto the...
This issue usually occurs after replacing the machine’s mainboard. Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
This happens because the APP version was rolled back during the factory reset. When the machine is reset, the system returns to the earliest APP version, and many new models added...
If the machine stops working after performing an update, it is usually caused by incomplete data download during the update process. You can try the following steps: Clear the...
Please try clearing the app cache using the following method and then re-download the data.
You can follow the video tutorial provided below to operate the MTB-CUT M288 intelligent cutting and pasting machine. The video demonstrates all the required steps for proper cutt...
When placing the cutting material, please follow these guidelines: Place the material on the right side of the machine’s platform. Make sure the material is completely flat...
This error is usually caused by a mainboard malfunction. To fix the issue, please follow these steps: Replace the mainboard following the instructional video. Before replacing...
According to your description, this issue is usually caused by a short circuit on the motherboard or a motherboard failure. When the motherboard fails to complete the self-test, th...
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function. If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
PrinterServer is the software that allows the screen protector cutting machine to work with different printer brands and models. It must be installed on a Windows computer. You c...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
Creating a cutting template is not simple it requires special software to convert it into a file format supported by the machine. For basic screen protectors, you can use the custo...