Showing 280 results
for
"cutting issue"
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
This issue is usually caused by a faulty motherboard controlling the carriage.
It is recommended to contact your local distributor to obtain a replacement motherboard. Please refe...
MTB-CUT 180T
Resetting the system requires screen operation. If the device does not respond to touch, the reset cannot be performed.
This issue is usually caused by a screen failure, and the s...
MTB-CUT 180T
Please first check whether the device can display the Wi-Fi list.
If the Wi-Fi list cannot be displayed: it may indicate a Wi-Fi module issue within the screen, and the screen nee...
MTB-CUT 180T
This issue is usually caused by the fixing screws at the back of the machine that secure the carriage during shipping not being removed.
Please check if the fixing screws at the b...
MTB-CUT 180T
This issue may be caused by a WiFi module failure in the screen assembly.
Step 1: Check whether the WiFi list can be loaded
Please open the WiFi settings page and check whether t...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"English Version
To ensure that the machine can still operate in poor network conditions, we use a combination of offline and cloud-based data processing.
If your network is conne...
MTB-CUT 180T
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution.
Please:
Record a clear vide...
MTB-CUT 180T
If the touch screen is not responding, the issue may be caused by an LCD screen failure.
We recommend contacting your local distributor or the person who sold you the machine, and...
MTB-CUT 180T
"This is often caused by static electricity due to an improper power supply.
- Step 1: Ensure you are using the original power adapter that came with the machine.
- Step 2: Check...
MTB-CUT 180T
Please click the WhatsApp button below and send your machine code to our technical team. They will assist you in resolving the issue.
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
"If the machine remains stuck on the logo screen after powering on and cannot proceed to the next operation, reinstalling the system may resolve the issue.
This video provides a st...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
This issue usually occurs after replacing the machine’s mainboard.
Because the machine ID is originally bound to the old mainboard, installing a new mainboard requires the I...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system（Please note that the following method only applies when the model list is not displayed at all.）.
Please foll...
MTB-CUT 180T
This error is usually caused by a mainboard malfunction.
To fix the issue, please follow these steps:
Replace the mainboard following the instructional video.
Before replacing...
Showing 61
to 80
of 280 results
