If you give a model, that model doesn't cut properly.
"If the cut model from the machine is inaccurate, the possible reasons include: Incorrect model selection Make sure the selected cutting model in the machine matches the actual de...
"If the cut model from the machine is inaccurate, the possible reasons include: Incorrect model selection Make sure the selected cutting model in the machine matches the actual de...
"The timing of version updates depends on the release of new features and does not follow a fixed schedule. You can go to ""My"" → ""APP Version Update"" to check whether your curr...
This issue is usually caused by the Blade Holder scale being set too high. Please try to reduce the Blade Holder scale setting. Important Note Pay attention to the blade exposur...
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it: Follow the method shown in the video below to clear the cache. https://o...
If the screen protector cutting machine cannot load phone models and the cutting page appears blank, it is usually caused by a language setting issue or corrupted software data. S...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
"When the film bulges during cutting, it is usually caused by the following reasons: Blade holder depth set too high – Excessive cutting depth can cause uneven stress on the materi...
If the circle cut is not perfect, the issue is usually caused by a loose cutting carriage, which makes the cutting path unstable and results in an imperfect circle. Please follo...
If the machine is vibrating abnormally, please check the following two points: 1. Check the transportation screw If this is a new machine, please make sure the screw on the back...
Our smart screen protector cutting machine uses a cloud-based database for data updates and currently does not support direct connection to a laptop. In the future, we may release...
Sorry, this model does not support a mobile APP. The machine is operated directly through its built-in system and touchscreen interface.
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
This issue is usually caused by a mismatch between the material size settings and the template being used. When cutting full back film, the cutting area is larger than standard te...
The correct Gear Ratio settings are: X-axis: 2000 Y-axis: 2000 Please do NOT modify the Gear Ratio settings. Incorrect Gear Ratio values may cause the machine to malfun...
Center Cutting is a function that positions the cutting area exactly in the center of the material. The cutting position is calculated based on the width and height values you ent...
When you say “wrong cutting”, we need more specific information to provide the correct solution. Please confirm whether you selected the correct phone model/template...
"This is caused by an incorrect ""Material Size"" setting. For custom cuts, you must first define the dimensions of the film you are using (e.g., 300x200 mm). The machine uses this...
Sorry, currently the MTB-CUT 180T screen protector cutting machine does not support a mobile APP, so there is no iOS APP available. The machine is mainly operated through...
The download time for data updates depends on: The connection speed between the cutting machine and the server The amount of data being updated In fact, as long as your mach...
"This issue is usually caused by the template being too large. Try to disable the “Cut Center” option in the cutting page. https://mietublweb.oss-cn-hongkong.aliyuncs.com/imag...