Showing 101 results
for
"restore device"
MTB-CUT 180T
"If the machine is unable to cut screen protector materials properly, please first try the following steps:
Replace the blade and blade holder with new ones.
Set the cutting pre...
MTB-CUT 180T
"If the cutting Car fails to stop properly when reaching the edge and produces a loud noise, it is likely due to an error in the Car’s limit positioning.
You can replace specific p...
MTB-CUT 180T
This is a network issue, meaning the current network’s DNS cannot resolve the server address.
Please try the following steps:
Switch to a different network
Connect the mac...
MTB-CUT 180T
1. Check whether the Wi-Fi module is working
Open the Wi-Fi list page on your machine and confirm:
Whether the machine can scan and display the Wi-Fi networks around you;
Whethe...
MTB-CUT 180T
"Unexpected interruptions may lead to the loss of device firmware. This video provides step-by-step instructions on how to generate the firmware for your device and reinstall the s...
MTB-CUT 180T
"If your device displays the error message “Unable to communicate with the device (13904)”, please navigate to “My” → “About” → “Check if the QR code is displayed”.
If the QR code...
MTB-CUT M688/M288
If the machine displays “Device is Disabled” while you are using it, please first check whether the machine is connected to the internet.
If the machine is already onl...
MTB-CUT 180T
MTB-CUT 180T Screen Protector Cutting Machine does not include UV curing function.
If you need to perform UV curing operations, you will need to use a separate UV curing device, s...
MTB-CUT 180T
"Error 1002 indicates a serial communication error within the machine.
If you encounter this issue, please try the following steps:
Reconnect to Wi-Fi and restart the device...
MTB-CUT 180T
"Communication failure with the machine is typically caused by network issues or a mainboard malfunction.
When encountering this problem, please try the following steps:
Reconne...
MTB-CUT 180T
If you have accidentally deleted the Cutter app, you can reinstall it using the device’s built-in browser.
Please open the Chrome browser on the device and enter the followi...
MTB-CUT 180T
Please go to: “Mine” → “About this machine” and check whether the device QR code is displayed properly.
If the QR code is not displayed: it may indica...
MTB-CUT 180T
"The settings button is only available when the device is logged in.
You can log in to your account again to find this button.
If, for some reason, you cannot log in successfull...
MTB-CUT 180T
"If the cutting process cannot start, please follow these steps to troubleshoot:
Restart the machine: Power off and then restart the device.
Check carriage reset: When the machi...
MTB-CUT 180T
"You can set the Cutter App as the default startup app by following these steps:
Open the device System Settings.
Locate Cutter App (usually found under App Management or Defaul...
MTB-CUT 180T
We share the same expectation as our customers: we want the machine’s database to include as many models and complete templates as possible.
However, for some device models,...
MTB-CUT 180T
"By accessing the error information interface, we can quickly determine whether the device is functioning properly.
You can send the error details to our technical team to help the...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
We’re sorry, but based on this message alone, we cannot determine the exact issue.
The “Device status check” prompt may appear for multiple different hardware or...
MTB-CUT 180T
If the device shows an error such as “Failed to query the hardware version”, please try the following steps:
1.Restart the machine and check if the message disappears....
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