Showing 45 results
for
"sensor problem"
MTB-CUT 180T
"When cutting full-wrap back films, please disable the “Center Cut” option on the cutting page.
This is because full-wrap back films have larger dimensions,
so you can either use...
MTB-CUT 180T
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows:
Transport screws not removed (for new machines)
New machines are shippe...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
"This issue may be caused by the app freezing due to cache. You can try the following steps to fix it:
Follow the method shown in the video below to clear the cache.
https://o...
MTB-CUT 180T
Sorry, when you say “it stopped working properly”, we need to know the exact fault condition before we can provide the correct solution.
Please:
Record a clear vide...
MTB-CUT 180T
"You can report an issue in the following ways:
Use the search bar in the current window to type in keywords related to your issue and see if there’s already a solution available....
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position.
- Step 1: Press and hold the power button for 20 seconds to restart the mac...
MTB-CUT 180T
"This issue is usually caused by an incorrect language setting or an incomplete language pack download.
Please follow the steps below to resolve it:
Open Settings on your device...
MTB-CUT 180T
"This issue can be caused by several reasons:
Low Cutting Pressure
Check your cutting pressure settings.
If the pressure is too low, the blade holder won’t drop enough to tou...
MTB-CUT 180T
"Network latency is often unavoidable in cross-border communications.
To ensure stable device usage, we provide multiple alternative network routes.
In certain cases, you may enco...
MTB-CUT 180T
This issue is usually caused by a mismatch between the material size settings and the template being used.
When cutting full back film, the cutting area is larger than standard te...
MTB-CUT 180T
If the film is being cut crookedly or the cutting position is inaccurate, further inspection is required.
Please click the WhatsApp button below and send our technical support tea...
MTB-CUT 180T
"If the machine is unable to cut screen protector materials properly, please first try the following steps:
Replace the blade and blade holder with new ones.
Set the cutting pre...
MTB-CUT M688/M288
If the machine is making a constant or continuous noise, please try a hard reset first:
Press and hold the power button for 20 seconds to reset the machine.
If the noise continue...
MTB-CUT 180T
"If the 180T screen protector cutting machine displays a “Reconnection” message after startup, it is likely that there is an issue with the system firmware.
You can resolve this by...
MTB-CUT M188
If your MTB-CUT M188 displays “Time Out” after powering on, it is usually caused by an abnormal serial communication between the screen and the mainboard.
This situati...
MTB-CUT 180T
This issue is usually caused by corrupted cached data in the system.
Please follow the steps below:
Clear the APP cache
Follow the method shown in the video to clear the Cutter...
MTB-CUT 180T
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
MTB-CUT 180T
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally.
Common causes include a stuc...
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