When you first receive the machine, you must remove the transport-locking screw located on the back of the device to prevent damage to the blade carriage. During normal daily us...
When the machine beeps with a repeated “bip bip” sound and fails to start cutting, it usually means that the X-axis or Y-axis cannot operate normally. Common causes include a stuc...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
This issue is usually caused by the cutting carriage becoming loose from the guide rail. When the carriage is not firmly fixed, the blade cannot follow an accurate circular path, r...
"A knocking sound from the machine can be caused by the following reasons and can be resolved as follows: Transport screws not removed (for new machines) New machines are shippe...
If the camera lens cutout appears oval-shaped, it is likely caused by a loose carriage. Please follow these steps: Refer to the instructional video to refit the carriage onto the...
"Prolonged use of excessively high blade holder settings and cutting pressure may lead to a decline in the precision of the blade holder, resulting in the inability to properly cut...
Please first confirm the specific issue you are facing: 1. If the blade holder does not go down during cutting This is usually caused by a mainboard malfunction. In this case, t...
If you want to improve cutting results, please follow these tips: Check Wheel Position Make sure all pinch wheels firmly press on the cutting material, and their position is on t...
The blade size (blade holder scale) should be adjusted based on the thickness and hardness of the film material. Thicker or harder materials require a higher blade size, while thi...
"If the cutting process cannot start, please follow these steps to troubleshoot: Restart the machine: Power off and then restart the device. Check carriage reset: When the machi...
"When the film bulges during cutting, it is usually caused by the following reasons: Blade holder depth set too high – Excessive cutting depth can cause uneven stress on the materi...
"When replacing the blade, simply press the top of the blade holder to remove the old blade and insert a new one. Please refer to the video below for detailed instructions on how t...
If the blade does not drop properly during cutting, this issue is most likely caused by a mainboard malfunction. The blade-down action is controlled by the Y-axis motor signal fro...
"In most cases, templates are designed with precise and regular shapes. If the shapes are not forming properly, it may be caused by: A loose cutting carriage – Please check if t...
"If the machine is continuously beeping and not working properly, please try the following steps: Force Restart: Press and hold the power button for 20 seconds to force the machine...
"This error usually means the cutting carriage (X-axis motor) is stuck or cannot find its home position. - Step 1: Press and hold the power button for 20 seconds to restart the mac...
"The intelligent film cutting machine is easy to set up. The standard settings include cutting pressure, cutting speed, blade holder scale, and material size. Material size mainl...
"The rubber cutting mat strip located beneath the blade serves to prevent blade wear and extend the blade’s service life. However, after prolonged use, the surface of the mat strip...
"If the Car moves after you initiate cutting, but the blade holder does not drop, this issue may be caused by one of the following reasons: Insufficient power supply – Please verif...
